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ABOUT US
The Best Shopping Experience
Since our first day in business, April 1980, Apple Box has been greeting, inviting to create imagination through play and offering our customers the best selection of one of a kind personalized wood toys & products. Its the same with our online shop, we continue to push creativity and imagination! We ensure a continuous variety of quality merchandise along with unique hand painted personalizing!
Shop Policy
Because We Care
Apple Box was founded in April 1980,with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers!
We want you to be happy with your purchase! If you're not completely satisfied, you can return your item within 30 days.
Please follow the instructions below to return your item.
Your return must be in sellable condition. Open, used and/or personalized merchandise cannot be returned.
Shipping and/or handling charges cannot be refunded
Damaged and/or defective merchandise from an online order cannot be returned to the store.
If you have received damaged or defective merchandise, or need to make an exchange, please call 1-619-230-1818 or email us prior to returning the item.
Our Shipping Policy
What You Need to Know
We ship within 36 hours for personalized orders. When items are personalized, drying time is 24 hours before item is packed for shipping.
We ship via USPS Priority normally 3 days. USPS provides a tracking number and an Expected Delivery Date. This information is passed on to our customers for them to keep record, and they too can follow their shipment.
5-7 business days for handpainted items*
4-6 weeks for carved puzzle stools*
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